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Austin

Case Manager

Required Qualifications

  • Committed Christian with a personal relationship with Jesus Christ as Savior and Lord
  • Strong commitment to the sanctity of human life and biblical sexual ethics
  • Agreement with The Source’s Statement of Principle, Statement of Faith, and organizational policies
  • Bachelor’s degree in a related social services field required
  • Minimum one (1) year of experience in case management, care coordination, coaching, mentoring, client advocacy, or related support services
  • Strong organizational and communication skills
  • Ability to handle sensitive situations with compassion, professionalism, and discretion
  • Proficiency with Microsoft Office applications and database systems
  • Ability to work effectively in a fast-paced environment
  • Dependable, self-motivated, and team-oriented

Preferred Qualifications

  • Master of Social Work (MSW) with Texas licensure
  • Registered Nurse (RN)
  • Certified Community Health Worker
  • Training or certification in motivational interviewing, mentoring, coaching, therapeutic relationships, or adult/teen education
  • Experience working with vulnerable populations,

Client Care & Case Management

  • Conduct comprehensive client assessments including physical, emotional, social, educational, financial, and support-system needs
  • Develop individualized Client Care Plans with measurable goals and action steps
  • Support clients through ongoing encouragement, accountability, and resource coordination
  • Assist clients in accessing community programs, government assistance, and support services
  • Track client progress and document outcomes accurately within Salesforce
  • Provide crisis prevention and intervention support when necessary
  • Perform due-date follow-ups and occasional home or hospital visits for mothers and newborns
  • Support clients with emergency assistance needs including diapers, baby items, clothing, and other practical resources
  • Follow up regarding enrollment and participation in referred assistance programs

Relationship & Program Support

  • Foster caring, respectful, and supportive relationships that encourage healthy decision-making and family stability
  • Encourage personal growth, life skills development, and future planning
  • Assist with mentoring initiatives, support groups, and post-birth care programs
  • Help clients build confidence, resilience, and healthy coping strategies
  • Collaborate with clinic leadership to identify barriers impacting client success and help develop solutions

Administrative & Ministry Support

  • Maintain accurate and timely documentation and reporting
  • Collect and track program metrics and grant-related data
  • Record referral calls and applicable reimbursement information
  • Attend team meetings, staff meetings, trainings, and organizational events
  • Assist with community outreach, church presentations, educational events, and fundraising initiatives as needed
  • Build positive working relationships with staff, volunteers, and community partners

$24.04-$26.45

Medical
Dental Insurance
Vision Insurance
401(k)
Paid Time Off

Apply Now

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