Operations Manager



  • Be a committed Christian who demonstrates a personal relationship with Jesus Christ as Savior and Lord.  
  • Exhibit strong commitment and dedication to the sanctity of human life and sexual purity.
  • Agree with and be willing to uphold the Statement of Principle, Statement of Faith, and policies of the clinic.  
  • Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.  
  • Strong interpersonal skills and the ability to build relationships with stakeholders, including staff, board members, external partners, and donors.  
  • Ability to work with a broad range of people including vendors, COO, and Clinic Directors.
  • Minimum 2 years of experience providing facilities/operations support for management.  
  • Bachelor’s degree or equivalent experience with social services/non-profit sector.  
  • Proficiency in Windows, including MS Word and EXCEL  
  • Ability to learn new software such as Salesforce, Athena, etc.    
  • Ability to conduct research and present data in a succinct and well-written manner.  
  • Ability to work independently and with professional discretion.  
  • Excellent writing, editing, grammatical, organizational, and research skills.  
  • Excellent management, time-management, and problem-solving skills.

Primary Responsibilities: 

  • Supports the Director of Operational Support by maintaining operational support of clinics, policies, and SOPs
  • Coordinates technical support for all departments, including employee onboarding
  • Facilitates and maintains special projects, such as facility moves, facility openings, facility closures, and other related projects.  
  • Facilities management for all Source locations, including, but not limited to security, janitorial services, pest control, HVAC, etc.
  • Ensure clinic and department compliance with local, state, and federal regulations, as well as industry standards.
  • Primary contact and liaison with vendors and contractors.  
  • Maintains vendor list with accuracy and excellence.
  • Supports staff with any vendor issues ensuring they are addressed in a satisfactory manner.
  • Point of contact and liaison with Athena, Salesforce, Dialpad, and other system applications.  
  • Primary support for staff troubleshooting in Athena, Salesforce, Dialpad and other system applications.  
  • Attends weekly team meetings and quarterly all staff meetings. 
  • Establish positive working relationships with staff members, volunteers, and vendors.
  • Complete all required training, as assigned.
  • Performs other duties as assigned. 

Working Conditions/Other Data: 

  • Occasional travel may be requested. 

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